PROGRAMS LIKE PHONE AMEGO FOR WINDOWS FULL
It provides full monitoring and control for both dialing and caller ID.This automation substantially reduces the time it takes to make and manage calls, while improving customer service. Phone Amego lets you streamline calling and call management by automating the typical procedures you would perform when using a phone. This app has changed my mind." - robbosir "As an IT person, I've always been amazed at how lame phone/computer integration is. Phone Amego lets you use your Mac(s) as a mini call center.
All this plus Phone Amego works with cell phones, landlines, and VoIP while maintaining an uncluttered User Interface. The other side is integration with software and data on your Mac and the Internet including Contacts, Calendar, Mail, Safari, Google Voice, Growl/Notification Center, Dropbox, Caller ID lookup, CRM, etc. No other tool for the Mac offers this level of telephone integration (short of running your own PBX) yet that's only half the equation. Log all calls, answered or missed, and their duration (invaluable if you bill for your time).See at a glance who in your office is on the phone and who they are talking to (Multi-line call status).Show call status and duration in a consistent heads up display.Send touch-tones to access call features during a call.Dial a phone number, wait for the remote peer to answer, and then dial an extension.Detect and log calls dialed directly from your phone or other extensions.Answer or hang up calls from your computer using the speakerphone on your VoIP handset.This affords capabilities other tools can't offer: Phone Amego integrates with your phones to detect Call Start, Caller ID, Call Answer, Call End, On Hook, Off Hook and provide remote control to Dial, Answer, Send Touch-Tones, Hangup or Reject Call (when used with appropriate hardware). Because no other tool offers comprehensive telephone integration for the Mac.
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